Privacy policy.
Privacy Policy for Luna Beauty Lounge Inc.
**Effective Date:** [Jan 1, 2025]
At **Luna Beauty Lounge Inc.**, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our salon, use our services, and interact with us in person or online. By visiting our location or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information from you when you visit our salon, make an appointment, purchase services or products, or interact with us through our website or social media platforms. The types of information we collect may include:
- **Personal Identification Information**: Your name, address, phone number, email address, date of birth, and payment information.
- **Health and Beauty Information**: Details regarding your skin type, allergies, medical conditions (e.g., if you provide them for specific services), and beauty preferences.
- **Appointment and Service Records**: Information about your appointments, services received, products purchased, and preferences.
- **Marketing Information**: Your responses to promotional offers, surveys, and events.
- **Online Activity Information**: When you interact with our website or social media, we may collect cookies and tracking data, such as IP address, browser type, and browsing activity.
2. How We Use Your Information
We use the information we collect for the following purposes:
- **Provide Services**: To schedule and manage your appointments, provide beauty treatments, and ensure customer satisfaction.
- **Billing and Payment**: To process transactions, issue receipts, and communicate any issues with payments.
- **Marketing and Promotions**: To send you updates, promotional offers, and newsletters (via email or text message, depending on your preferences). You can opt-out of marketing communications at any time.
- **Improve Our Services**: To analyze customer feedback, preferences, and behaviors in order to improve our services and offerings.
- **Legal Compliance**: To comply with applicable laws and regulations, respond to legal requests, and protect the rights and safety of our customers.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information with third parties in the following circumstances:
- **Service Providers**: We may share your information with trusted third-party service providers who assist in running our business, such as payment processors, marketing vendors, and IT support. These service providers are obligated to keep your information confidential.
- **Legal Requirements**: We may disclose your personal information if required to do so by law, such as to comply with a subpoena, legal process, or governmental request.
- **Business Transfers**: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your data, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Your Rights
Under New York State law, you have certain rights regarding your personal information.
- **Access**: You have the right to request access to the personal information we have collected about you.
- **Correction**: You may request corrections to any inaccurate or incomplete information.
- **Deletion**: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business reasons).
- **Opt-out of Marketing Communications**: You can opt out of receiving promotional emails or text messages at any time by following the unsubscribe instructions in the message or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.
7. Children's Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes to the Privacy Policy constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Luna Beauty Lounge Inc.
11 Norm Ave
Bedford Hills, NY 10507
Phone: 914.848.4008
Email: Info@LunaBeautyLoungeinc.com
Thank you for choosing Luna Beauty Lounge Inc. We are dedicated to ensuring your privacy and protecting your personal information.